Playbook Version 1

I saw a couple of hits on the blog already, but no comments.  So, I am assuming people are looking for some concrete plans.

Attached is a early playbook developed.  It was intended to guide acquisition planning.  If you click on the image and select open in a new tab, you can view the detail.

As I mentioned in my first post, a playbook is only an approach and the actual project will deviate.  And that is OK.  The playbook gives you the tools and the viewpoint to plan effectively.

Let me know if this is helpful.

A good book to help frame a playbook is Atul Gawande's Checklist Manifesto.  It is a good quick read.  I thought the material presented was readily transferred to IT operations.